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Customer Service

Our commitment to excellence and our obsession with making sure that the client is completely satisfied is what sets our team apart.  With our Price per head service, you are not just another agent with players; we appreciate your business and we know that without you, we do not exist.  This level of service is not merely showered on our agents, as we know that the customers are the life blood for our agents.  Our commitment extends to your players and we are here to ensure that their gaming experience is unparalleled.

Our English-speaking staff is available 24/7 to address all of your customer service needs in a highly competent and courteous manner. Whether you're looking for reports or simply need access to accounts (yours or your players'), we're here around the clock with the information you require.

Let's say you don't have a computer handy, and you'd like to change a player's settings (i.e. wager limit, credit limit, payoff limit, etc.), determine your exposure on a specific game, or check on account balance - Our customer service  representatives and line managers are all equipped to assist you over the phone.

For those agents who are ready to take their Virtual Office to the next level, we make it possible for you to have your own website.  For a onetime fee, we can provide you a list of over 30 prime names for your business.  Should you choose this option, our technical and graphics specialists will create your own website that will be used exclusively by your clients.  Never before have agents had the ability to literally open up their own full service gaming site complete with software, phones, website, and customers service for such a reasonable price.  If you would like more information on this premium package, feel free to contact our customer service department at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 
Award Winning Call Center Customer Service and Security